October 21, 2019
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    Transparency in Police service important – Speaker

    June 29, 2019

    Speaker Karu Jayasuriya and UN Resident Coordinator in Sri Lanka Hanaa Singer launching the Public Complaints Management System (PCMS) of the National Police Commission (NPC) held at Movenpick Hotel in Colombo yesterday.Openness and transparency in the Police service is important to increase public confidence, Speaker of Parliament Karu Jayasuriya stressed yesterday at a function of the National Police Commission in Colombo.

    The Speaker made this observation while delivering the keynote address at the launching ceremony of the Public Complaint Management System (PCMS) of the National Police Commission (NPC) which was held yesterday at the Movenpick Hotel, Colombo. The Speaker said that the dedicated service rendered by country’s Police officers, 24 hours a day, should be highly appreciated. Appreciating and acknowledging the “sincere and tireless work” carried out by the members of the Police and the three armed forces to ensure safety of every citizen in the aftermath of the Easter Sunday terrorist attack, Speaker Jayasuriya added that the police should pro-actively focus their efforts to deter crime and also eradicate the drug problem.

    He further stressed the importance of preventing the forcible collection of ‘protection money’ from the public by gangsters which occurs in some areas of the country. “When it comes to law enforcement, each and every citizen of the country should be treated equally regardless of their position and wealth.” he said.

    Speaking on the occasion, UN Resident Coordinator for Sri Lanka Hana Singer said that the new Complaints system would strengthen the data analysis and the reporting capacities of the NPC. Not only would the new system help restore public accountability and encourage a credible, independent and professional police service, but it will also significantly expedite the processing time of cases by streamlining the communication process between the nine provincial offices of the NPC, she said.

    “Strengthening the independent commissions like the NPC is critical in realizing the aspirations of the peace building priority plan of Sri Lanka developed in a highly participatory way in close consultation with civil society and development partners,” she said.

    She further said that the national independent institutions played an important role in bridging between the State and the society as recognized in the programme for a sustainable peace. This initiative is a part of Sri Lankan government’s commitment to fully engage with all stakeholders in order to build lasting peace in the country, she noted.

    “All of us are now concerned about the growing number of incidents of hate speech being given in Sri Lanka. We believe that the Police, as the protectors of the rights of the people, should be conscious of the nature of hate speech and its ability to mobilize groups to violence. Hate speech is an attack on the values of tolerance.” she added. The PCMS is the first comprehensive information management system operationalized at the NPC and will enable the public to submit their complaints via a simple web-based interface. The system can be accessed via an electronic device from any location at https://www.npc.gov.lk/ and users can monitor the status of their case after submission, using a unique reference number.

    The PCMS project was financed by the United Nations Peace building Fund and implemented by the International Organization for Migration (IOM).

    Acting IGP C.D. Wickramaratne, National Police Commission Secretary Saman Dissanayake, IOM Chief of Mission Sarat Dash, NPC Public Complaint Investigation Division Director W.A.D.P.Lakshman and many other distinguished invitees participated in the function.

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