October 22, 2019
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    Sri Lanka moves up five places in 2014 AT Kearney's GSLI Featured

    September 24, 2014

    Sri Lanka moves up five places and ranks 16 in this year's A.T.Kearney's Global Services Location Index.

    Sri Lanka (16) moves up five places in this year's index, as it develops a successful but relatively unknown knowledge services industry. With a highly educated talent base and sophisticated technical skills, Sri Lanka-based firms are providing advanced services to clients such as Google, Nokia, JPMorgan, and the London Stock Exchange. Offerings extend beyond software development and transaction processing to offshore legal services, architectural drawings, and medical diagnostics, stated the GSLI report.


    A.T. Kearney's Global Services Location Index™ (GSLI) offers a snapshot for business leaders who must choose among a growing number of offshore locations, and the policymakers who seek to influence their decisions. Established in 2004, the GSLI analyzes and ranks the top 50 countries worldwide as the best destinations for providing outsourcing activities, including IT services and support, contact centers and back-office support.  


    India, China, and Malaysia head up the ranking—as in every single previous edition. Indonesia, Thailand, and the Philippines follow closely on their heels. And Bangladesh is a new entrant to the index this year. The region offers significant diversity: India continues to provide all-around strengths across the offshoring spectrum. In China, despite rising wages, the IT sector shows promise, not only for the growing domestic market but also for other Asian countries seeking nearshore options. Southeast Asia includes both established players such as Malaysia and the Philippines and newer entrants such as Indonesia and Thailand, both of which present good fundamentals accompanied by still-improving English-language skills. (KH)


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